Choose Your Perfect Pricing Plan
We provide end of end support solutions and only dedicated agents to businesses of any size competetive prices.
Talent Only
Agents to help you grow from here to where you want to go next
Team size
2+
Agents
dedicated
Team leader
shared
Operations Manager
shared
Onboarding Manager
shared
CSM
shared
HR People Partner
shared
most popular
Talent & Primary Support
A team of agents with the primary support team included to be self-supported lightening your load
Team size
5+
Agents
dedicated
Team leader
shared / dedicated, option to buy-up
Operations Manager
shared
Onboarding Manager
shared
CSM
shared
HR People Partner
shared
Continuous Improvement
add-on
Talent & Full Support
A turn-key CX program where we execute your vision and partner to accelerate your CX dreams
Team size
25+
Agents
dedicated
Team leader
dedicated
Operations Manager
shared / dedicated
Onboarding Manager
shared
CSM
shared / dedicated
Compare all features
Talent Only
Talent & Primary Support
Talent & Full Support
TALENT ACQUISITION
Hiring Talents
Candidate Assessment
LEARNING AND DEVELOPMENT
Foundations Training
Product Training to Nesting
add-on
Training Materials
add-on
add-on
Training needs analysis on knowledge gaps
add-on
add-on
/ shared / dedicated as add-on
FAQ
There are several factors you have to look into while defining what fits best: company size, the scope of work, toolstack, maturity and flexibility of the internal processes, etc. Talk to our Sales to get an idea of what options work best with the Helpware solutions.
There’s a big choice of add-ons and you can upgrade at any time. We are flexible to customize our offer to suit all your needs. Reach out to our Sales to see what works for your business.
Our standard hiring requirements for onshore, nearshore, and offshore non-native language level is set at B2+ (Independent according to CEFR scale). Levels C1+ (Proficient), same as other specific requirements like industry certifications, above-average educational background, etc will come as an add-on.
Hiring timelines from contract signing and calibration on hiring requirements is a minimum of 2-4 weeks depending on several factors, such as team size, the complexity of a job, hiring profile, etc.